Frequently Asked Questions

CBCTHub is a cloud-based CBCT viewer that replaces CD delivery with secure shareable links. It runs entirely in your browser with 100% local processing. No installation required.

CBCTHub works with any scanner that exports standard DICOM files — Carestream, Planmeca, Vatech, Sirona, Morita, NewTom, Instrumentarium, PreXion, DENTSPLY, KaVo, and many more.

No. CBCTHub runs entirely in your browser. Sign up, upload your DICOM files, start viewing. No plugins, no downloads, no install.

Make a free account, create a study, upload your DICOM files. Your scans are ready in seconds. Share a study with a patient or colleague by copying the link.

Standard DICOM files (.dcm, .dicom, .ima) and compressed archives (ZIP, RAR, 7z, TAR.GZ) that contain them. Almost every CBCT system exports one of these.

The full viewer is built for desktop and laptop screens, where you have room for every tool. Shared study pages are fully responsive and work on tablets and phones for viewing.

Multi-planar reconstruction (MPR) with three perpendicular planes, panoramic curve reconstruction (adjustable 1–40 mm), free-rotation oblique slices, and high-resolution cross-sections.

Yes. Precise millimeter measurement tools for implant planning, bone assessment, and clinical documentation. Measurements are saved with the study.

Yes. CBCTHub includes the tools implant workup needs: 3D visualization, distance measurements, bone density assessment, and angulation analysis.

All image processing happens 100% in your browser via WebAssembly. DICOM files never hit our servers. Only lightweight metadata is uploaded, for organization.

WebAssembly lets complex image processing run inside the browser at near-native speed. That's how we keep your DICOM data private and the viewer fast.

Yes. Pin comments to specific slices. Every comment has a shareable deep link. Export findings as professional PDF reports with annotations.

Yes. DICOM processing is 100% in-browser, so the files never hit our servers. Anything stored in the cloud uses AES-256 encryption at rest and TLS 1.2+ in transit.

Cloudflare R2 with AES-256 encryption. The database runs on Supabase with encrypted connections. Both services meet international security standards.

CBCTHub runs on HIPAA-compliant infrastructure with encryption, audit logs, and access controls. Contact us to set up a business associate agreement (BAA).

No. Your DICOM files are used for visualization and storage, period. We never use them for AI training, analytics, or any commercial purpose. It's written into our privacy policy.

All data is permanently deleted within 30 days. Encrypted backups are purged within another 30 days. This action can't be undone.

Yes. Shared links are temporary and expire automatically. Recipients can only view — they can't download, modify, or reshare. You stay in control.

Three plans: Free (3 studies, 1 GB), Pro (unlimited studies, 100 GB), and Max (unlimited studies, 1 TB, advanced features). Every plan includes study sharing.

Yes. Upgrade or downgrade any time from your dashboard. The change takes effect immediately and is prorated on your next bill.

Your studies aren't deleted. Studies over the new plan's limit become inaccessible until you delete some or upgrade again. You can always reactivate access.

The free plan gives you 3 CBCT studies and 1 GB of storage, with every core feature, so you can evaluate the platform before paying anything.

All major credit cards (Visa, Mastercard, American Express) plus regional payment methods. No annual contracts — cancel anytime.